Return Policy
Effective Date: April 13, 2023
Our refund policy is simple: If you are not completely satisfied with your purchase, you can return the item(s) for a full refund within 30 days of the purchase date.
To be eligible for a refund, items must be in their original condition and packaging.
There will be no restocking fee for returned orders.
Refunds will be credited to the original form of payment.
Please note that you will be responsible for return shipping charges.
Shipping Damage
If an item is damaged in transit, please refuse the shipment and contact us immediately. If you were not present to inspect the shipment at the time of delivery, you have 24 hours to initiate a damage claim with us.
Defects
In case of defects, please refer to our warranty document for further instructions.
www.hydrosciences.com/warranty
Contact Us
To initiate a return, please contact us to obtain an RMA. We will provide you with instructions on how to proceed with your return.
Phone: (866) 888-8790